whe money flows like water

you'd see in movies about how a system the more sophisticated it becomes, more people depend on it and later when the system messes up. everyone is literally screwed.

how true.. how true.

o2 has magnificently charged me 224 pounds last month when their not supposed to. knowing of their fault they assured me that they were going to credit my account of the charges they've made.

come 17th they deducted the money.

however, as i religiously monitor my account through their website.

i dont see my account being credited.

frustrated i called them up again.

only then did they realize of the 'oh we havent credited your account' yet.

'we'd gladly do so, but for only 40 pounds'

bloody fucking bollocks.

what the hell happened to the remaining 25 pounds which i calculated myself is supposed to be refunded back as well?

you've already fucking charged me 224 pounds of which 39 pounds went to VAT.

38 pounds for internet which was fucking free.

and another 25 pounds for calls which was also inclusive of my 1200 minute tariff.

only 41 pounds now?

sure help yourself to my wallet.

i have tonnes more now from where that came from..

it has become quite clear how these people take money from you instanteneously! but nay, we cannot give it back.. for the system does not permit us.

you money is our money, but our money is our money.

half my mind was set on smashing my phone.

the other thinkin of cancelling my direct debit.

maybe if it was like the ol system where u pay by hand. then they'd be scared.

what? fucking 200 quid extra? bollocks. u pay it urself.

p/s: sorry for the curses